Implementation Assistant

Job Summary

The Implementation Assistant is responsible for working various customer‐facing activities (Greeter, Check In, Fit Expert, Organizer, Check Out, and Utility) at implementation events (“Awearness” / Ordering Events).

Responsibilities and Duties

  • Work various stations throughout event; includes Greeter, Check In, Fit Expert, Organizer, Check Out, and Utility
  • Navigate computer and iPad / Laptop for Check In / Check Out functions
  • Learn and retain general knowledge of Vestagen products to assist customer with order and answer general questions they may have
  • Ensure that all event setups and breakdowns are completed to Vestagen’s satisfaction
  • Communicate any customer problems and accompany customer to Vestagen staff
  • Other duties as determined by Management

Qualifications and Skills

  • Professional and positive demeanor
  • Positive image and tidy appearance; no visible tattoos, no facial piercings (earrings are acceptable)
  • Excellent communication and presentation skills
  • Eager, quick learner with strong team‐work spirit
  • Skilled at interacting with a diverse audience including company colleagues at all levels, clinicians and administrators
  • Ability to work independently with little supervision, as well as part of a team
  • Independent problem solver
  • Ability to be flexible with work duties in a dynamic, fast‐paced environment
  • Capacity to learn and retain general knowledge of VESTEX products
  • Capability to interpret SKU structure and identify product SKU #s
  • Knowledge of computers and iPad devices
  • Scheduling flexibility; ability to work weekdays, evenings and weekends

Minimum Qualifications

  • Education: Nursing, education, healthcare background preferred.
  • Experience: 1 to 3+ years relevant business experience required. Formal project management experience preferred.
  • Technical: MS Office with Excel modeling skills preferred.

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